Technology & Maintenance Partner

ITBCO Solutions Private Limited

Pizza Stop proudly acknowledges ITBCO Solutions Private Limited as our trusted technology and maintenance partner for our online ordering website, technical improvements, printer application support, PCI compliance support, and ongoing software maintenance.

Team ITBCO has played an important role in improving the reliability, accuracy, and smooth functioning of our digital ordering system. Their support has helped us manage online orders more confidently and serve our customers more efficiently.

Our Journey with Team ITBCO

Our association with ITBCO Solutions Private Limited started around March 2023, when we were facing important calculation-related issues on our existing online ordering website. At that time, our website and order printer system had already been developed by another company, but we were facing several problems, especially in pricing calculations for pizza orders.

Initially, we contacted Team ITBCO for a small but critical issue related to order price calculations. The issue was resolved on time and with complete accuracy. Their professional approach, clear understanding, and correct implementation gave us confidence in their technical capabilities.

After the successful completion of the first task, we assigned Team ITBCO further work to fix several other issues that had been identified in the system. These improvements were also completed properly and within the expected time. Based on their consistent performance, we later transferred the software maintenance responsibility to Team ITBCO.

Printer Application Support During Peak Business Time

During the Christmas and New Year week in December 2023, we faced issues with the order printer application used in our store. This was a very important period for our business, as the volume of customer orders is usually high during the festive season.

Team ITBCO understood the urgency of the situation and developed a dedicated printer application to support the proper working of our order printing process. The application was completed within approximately 15 days, even during a peak market period.

This timely support helped us continue our operations smoothly and ensured that online orders could be received, accepted, rejected, and printed properly through the store printer system.

PCI Compliance Support

In 2024, Team ITBCO also supported Pizza Stop in successfully passing PCI compliance requirements during the ongoing maintenance period. This was an important step in maintaining the security and reliability of the online ordering system, especially for a business handling customer orders and payment-related workflows.

Their technical maintenance, required fixes, and compliance-focused improvements helped ensure that the website met the necessary PCI compliance standards and continued to operate in a safer and more dependable manner.

Reliable Long-Term Maintenance

Since Team ITBCO took over the maintenance and technical support, the system has been running smoothly with very limited issues. Most of our required improvements and fixes have been handled whenever needed, and the platform has remained stable for regular business operations.

One of the strongest signs of their good work is that we rarely need to contact them for repeated technical problems, because the system continues to work reliably. Team ITBCO is still providing ongoing maintenance and technical support for Pizza Stop.

Services Provided by ITBCO

• Website issue analysis and bug fixing
• Pizza pricing and calculation correction
• Online ordering system improvements
• Printer application development and support
• Order printing workflow support
• Website maintenance and monitoring
• Technical troubleshooting during business-critical periods
• Ongoing software maintenance and support
• PCI compliance support and technical fixes
• Security-related maintenance improvements

Our Appreciation

We sincerely appreciate ITBCO Solutions Private Limited for their technical expertise, quick response, and dependable support. Their team has shown strong commitment in resolving critical issues, improving our ordering system, and supporting our business during important times.

Team ITBCO has been professional, reliable, and solution-focused throughout our association. Their contribution has helped Pizza Stop maintain a smoother online ordering experience for our customers and a more dependable operational workflow for our store.

About ITBCO Solutions Private Limited

ITBCO Solutions Private Limited is a technology company providing website development, mobile application development, backend systems, WordPress development, custom software solutions, printer and device integrations, deployment, and ongoing maintenance services.

Their team focuses on building practical, reliable, and business-ready technology solutions that help companies improve operations, reduce technical problems, and deliver better digital experiences to customers.

To know more about ITBCO Solutions Private Limited, visit their official website:
https://itbco.in

Acknowledgement from Pizza Stop

Pizza Stop thanks ITBCO Solutions Private Limited for their valuable contribution, continued maintenance support, and professional technical service.

We appreciate their role in improving and maintaining our online ordering and printer-based order management system, and we are happy to acknowledge Team ITBCO as our trusted technology and maintenance partner.

Pizza Stop